Legal & Privacy Framework

At First Alliance Bank USA, safeguarding client trust is the cornerstone of our operations. As a globally recognized financial institution, we adhere to the highest standards of data stewardship. This Privacy Framework outlines our commitment to protecting Personal Data—defined as any information that identifies or relates to an individual—across all digital and operational touchpoints. Our policies align with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and international banking compliance mandates. By engaging with First Alliance Bank USA's services, you consent to the practices described herein.

1. About First Alliance Bank USA
Services are administered through regulated entities within the First Alliance Bank USA Group. Your data may be managed by one of the following Controllers:
• First Alliance Bank USA Wealth Management AG (Switzerland)
• First Alliance Bank USA Capital Markets Ltd (UK)
• First Alliance Bank USA Americas Corporation (USA)

2. Data Collection Protocol
We collect information through three primary channels:
Client-Provided Data: Account applications, KYC documentation, and service interactions.
Automated Systems: Secure login patterns, device analytics (anonymized), and transaction monitoring.
Regulatory Requirements: Mandatory collection of:
• Full legal identity verification
• Tax residency documentation
• Source-of-wealth substantiation
• Biometric authentication records (where applicable)

3. Data Utilization
Your information enables:
• Tailored wealth management solutions
• Cross-border transaction execution
• Real-time fraud detection systems
• Regulatory reporting to financial authorities
• Strategic service development using aggregated analytics

4. Confidentiality Assurance
We implement military-grade encryption (AES-256 & TLS 1.3), quantum-resistant protocols, and segregated data vaults. Third-party partners undergo rigorous ISO 27001 compliance audits. All personnel complete annual cybersecurity training at our Zurich Security Academy.

5. Global Data Governance
Client data resides in Tier IV SAS 70-certified facilities across Switzerland, Singapore, and the United States. Transborder data flows comply with EU-US Privacy Shield frameworks and APEC Cross-Border Privacy Rules. Regional data ambassadors oversee jurisdictional compliance.

6. Client Rights & Privileges
You retain the right to:
• Request digital audit trails of data access
• Initiate secured data portability via SWIFT GPI
• Restrict automated decision-making processes
• Schedule biannual privacy reviews with assigned relationship managers
Submit requests through your encrypted Client Portal or via verified NotaryCam sessions.

7. Retention Standards
Transaction records are maintained for 7 years post-account closure per Basel III requirements. Biometric data undergoes annual reconfirmation cycles. Marketing preferences are updated in real-time through our AI-powered concierge service.

8. Policy Evolution
Amendments undergo review by our International Compliance Board and are communicated 45 days prior to implementation. Subscribers receive policy digests through blockchain-verified secure channels.

9. Resolution Channels
Concerns may be escalated to:
• Local Client Advocacy Teams (24/7 multilingual support)
• First Alliance Bank USA Global Ombudsman Office
• FINMA/EBA-approved arbitration panels